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香港科技大学图书馆 黄家慧 Gabrielle Wong

Gabrielle Wong has been the Information Commons coordinator at the HKUST Library since the IC opened in 2006. In this capacity, she oversees the administration and operation of this service facility, ranging from service delivery, assessment, staff training and supervision, to liaisons among various units in the Library.  In 2009, she conducted a study on IC help desk questions with a new transaction taxonomy; the study result subsequently informed the training program for paraprofessionals to take up IC responsibilities.
She joined the HKUST Library in 1998 as a reference librarian. Besides her involvement at the IC, she is also the coordinator for the HKUST Institutional Repository, a subject librarian for physics and mathematics, and participates in the design and content of the Library website. Gabrielle obtained her B.Sc. degree in Physics from the University of Hong Kong, and the MLIS from McGill University, Montreal, Canada. She started her librarian career at the University of Hong Kong Libraries before joining HKUST.


Gabrielle Wong (2010). "Information Commons Help Desk Transactions Study", to be published in Journal of Academic Librarianship, May 2010. Gabrielle Wong (2009). "Exploring research data hosting at the HKUST Institutional Repository", Serials review, v. 35, no. 3, 2009, p. 125-132.
Gabrielle Wong (2009). "Piloting an information commons at HKUST Library", Reference Services Review, v. 37, iss. 2, p. 178-189.
Gabrielle Wong, Diana Chan, Sam Chu (2006). "Assessing the enduring impact of library instruction programs", Journal of Academic Librarianship, v.32, no. 4, p. 384-395.
Catherine Kwok, Diana Chan, Gabrielle Wong (2006). "From idea to reality : building the HKUST Institutional Repository", University library journal, v. 10, no. 1.

 Conference presentations:

"Establishing and exploring service values by assessment : the case at HKUST Library", at International Conference on Information and Learning Commons; 10-11 December 2007, Hong Kong
"Enhancing quality of library instruction programs through delayed assessment", at the 6th Northumbria International Conference on Performance Measures in Libraries and Information Services, Durham, England, August 22-25, 2005.